Learn the why’s and how’s of the 3E’s for improving human performance (engaging, equipping, and empowering people.

Join ICPI to learn from one of the industry's best how to improve your business operations.

Tired of paying too much for marketing that doesn’t work? Do you think that Yelp, Thumbtack, Google, Angie’s List and Home Advisor are just fads? Think again! Using a focused and structured review program and technician incentives, you can rocket your company to the top. In this workshop, Susan Frew will teach you how to get reviews, fix a bad reputation, get your technicians involved and cut down on your marketing budget. Your business cannot afford to miss this cutting-edge strategy and how to put it into play immediately.

Join ICPI and FEWA (Federation of Employers and Workers of America) to discuss the H2B program and how it may benefit you and your company.

Curious how to keep your workforce, or add to it? Interested in growing your business and keeping your skilled crews? Learn some of the best practices on how to motivate your teams, and how to prosper in the industry.

• Discern the signs that fraud, embezzlement, or theft are occurring in your company • Create environment reduce fraud • Establish internal controls in each of your company functions

The values of Millennials and Generation Z are changing the way work is done. Learn about common values among the generations, as well as differences that every employer must address in order to engage and motivate younger employees. Find out the priorities of Millennials and Gen Z and use them to make yourself an employer of choice!

Learn how to integrate technology and mobile applications in your business to increase productivity, efficiency, and profits of your teams.

There are only three paths to increasing profits – spend less, charge more or do more work. As the economy improves, you need to make strategic decisions about growth. Financial and management consultant Leslie Shiner will explain how to create a breakeven analysis to help make crucial decisions. Play the “what-if” game to forecast the consequences of changes in overhead, margin and sales volume, and learn how avoid confusing the markup you charge with the margin you achieve.