Upcoming Live Webinars

For more information on upcoming live webinars, please contact educate@icpi.org.

The Customer Is Always Right, Right?

NEW Date and Time: March 17th, 1PM Eastern

Presenter: Gary Ross: Founder of Allies In Leadership

Learn:

There are lots of times when customers are dead wrong. If it doesn’t affect your sale, of course, you can decide whether to set them straight or not. But sometimes you have no choice. If a customer’s ignorance interferes with your ability to sell, how do you enlighten them? Learn the best way to communicate hard truths to buyers, how to present evidence in a way that’s less likely to lead to a debate, and why we communicate better when we speak in the brain’s “native language”.

Fees:

    $30 Voting Member
    $35 Affiliate Member
    $40 Informational Member
    $50 Non-Member
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Cancellation Policy

All course prices are per person. All registrants must have unique email addresses to register for the course.

All costs are in USD.

Cancellation Policy: All sales of any course packages, modules, on-demand webinars, or live webinars purchased within the LMS are final.

If you need an extension on a course there is a $50.00 USD charge for a 90 day extension.